Frequently Asked Questions
A reusable injector pen plus an intuitive smartphone interface equals smart insulin delivery. Simplify your diabetes care plan.
How does InPen work?
The InPen Insulin Delivery System works just like a standard insulin pen, but with the support of Bluetooth® technology and an easy-to-use smartphone app.
The InPen injector pen tracks injections and seamlessly delivers the information to your smartphone. From there, the app helps you calculate doses, monitor insulin status, and stores up to a year of data. Watch our Welcome Video to learn more.
How does the InPen dose calculator work?
The calculator computes insulin doses based on previous injections, blood glucose, and carbohydrate intake. Patient-specific target blood glucose, insulin-to-carbohydrate ratio, and insulin sensitivity parameters must be provided by your healthcare professional before use and programmed into the app software.
You simply sync your InPen to the app, load setting information provided by your physician, and you are on your way. Watch our How to Calculate and Deliver a Dose Video to learn more.
Will I still need to count carbs and check my blood sugar?
Yes. The InPen dose calculator requires the user to input glucose and carbohydrate data.
What insulin is compatible with the InPen System?
The InPen pen injector is compatible with Lilly Humalog® U-100 3.0mL and Novo Nordisk Novolog® U-100 3.0mL insulin cartridges and single-use detachable and disposable pen needles (not included). Watch our How to Load an Insulin Cartridge Video to learn more.
Do I need a prescription to use the InPen?
Yes, a prescription is required to use the InPen.
Where can I get the InPen System?
The InPen Insulin Delivery System is now available from our website. To start the process visit our Get InPen page.
Where can I get the InPen app?
The InPen app will be available in the Apple Store and is compatible with Apple iOS 10 devices supporting Apple HealthKit. Compatibility with Android devices is coming soon.
How long will my InPen injector pen last?
The InPen has a non-rechargeable lithium battery that lasts for one year of pen injector use.
What will my InPen look like?
The InPen injector is the same size and weight as a traditional insulin pen. The pen is available in pink, grey, and blue. Watch our Welcome Video to learn more.
Does InPen track my prime doses?
Yes, it tracks them and automatically differentiates them from therapeutic doses. Watch our How to Program Insulin Settings and Reminders Video to learn more.